Available when you need it
Immediate care or appointment booking depending on availability.
Secure documentation
Receive your documents in your private area.
Simple to use
You can continue even without registering.
How it works
Your consultation, step by step.
Request your consultation
Enter your basic details and what you need.
Speak with a professional
Choose immediate care or book an appointment.
Receive your documentation
After care is completed, you can securely access the available documentation.
Care options
Choose how you want to be attended.
Immediate care
Request care and connect with an available professional.
Book an appointment
Choose a professional, day and time depending on availability.
The full process
From consultation to private access.
Video consultation
Documentation
Secure online payment
Private access
Benefits
Simple care without losing privacy.
MyMOApp lets you request a video consultation without travelling, from your mobile, tablet or computer, with immediate or scheduled care depending on availability.
You can also start as a guest, view private documentation and access securely once care has finished.
Security and privacy
Protected information, controlled access.
HTTPS connection
Protected access
Private clinical documentation
Payment processed by a specialised provider
Secure online payment
Pay with Stripe protection.
When an amount is due, you will access Stripe Checkout to complete payment. Confirmation is securely validated before your documents become available.
- Encrypted connection
- Card details processed by Stripe
- Documents unlocked after payment confirmation
Professionals
Remote healthcare.
Availability depends on active professionals and the schedule configured in MyMedicalOrder.
Frequently asked questions
Common questions before you start.
Do I need to register?
You can start a request as a guest or sign in with an account if you already have one.
Can I request immediate care?
Yes, when professionals are available to attend immediate requests.
Can I book an appointment?
Yes, you can choose a professional, day and time when slots are available.
How do I receive my documentation?
Available documentation is shown inside the secure consultation area.
How does payment work?
If there is a pending amount, online payment is processed by a specialised provider.
Can I use MyMOApp from mobile?
Yes. The experience is prepared for mobile, tablet and desktop.
MyMOApp support
Do you need help with the application?
Contact our team on WhatsApp to report an issue or ask a question about using MyMOApp.
This channel is for technical and customer support. It is not intended for medical emergencies.
Start when you need it
When you need care, we are closer.
This service is not intended for medical emergencies.